Sameer Paudel (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal data of users (“you” or “your”) who download and use the ShiwaGrid theme from the HubSpot Asset Marketplace. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
When you purchase or download the ShiwaGrid theme, the transaction and installation are handled entirely by HubSpot, Inc. We do not have access to your payment information, credit card details, or the underlying data hosted within your HubSpot portal.
The only personal information we collect is the information you voluntarily provide to us if you contact us directly for customer support, bug reports, or customization inquiries. This may include:
- Your Name
- Your Email Address (e.g., when emailing
connect.sameerpaudel@gmail.com) - Details about your HubSpot portal necessary to troubleshoot an issue
2. How We Use Your Information
Any personal information you provide to us is used strictly for the following purposes:
- To provide customer support and troubleshoot issues related to the ShiwaGrid theme.
- To communicate with you regarding updates, bug fixes, or custom development services you have explicitly requested.
- To improve the quality and functionality of our theme.
3. Data Sharing and Disclosure
We respect your inbox and your privacy. We do not sell, trade, rent, or otherwise share your personal information with third parties for marketing or commercial purposes.
Your information will only be disclosed if required by law or to protect our legal rights.
4. Data Security
We implement reasonable security measures to protect any support-related correspondence or personal data you share with us against unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
5. Third-Party Services
The ShiwaGrid theme operates within the HubSpot CMS ecosystem. Your use of the theme and the data collected on your own website are governed by HubSpot’s Privacy Policy and your own company’s privacy practices. We are not responsible for the privacy practices of HubSpot, Inc. or any third-party integrations you choose to install.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: Email: connect.sameerpaudel@gmail.com